When you take computer classes it’s important that you feel comfortable with the instructor presenting the information. That’s why we at Michigan Technology Services take extra care in choosing the proper teachers for our technical classes. We won’t just place anybody in the classroom who claims to be an IT expert. We screen them and select well rounded computer pros to ensure that you, the student, have a great experience.

We look for several factors when hiring instructors:

Certification and IT Experience

All of our instructors have IT certification. Most have certifications from multiple vendors.  Some have so many certifications that when they introduce themselves the first day of class and list their cert’s it fills the whole board. It’s the alphabet soup of certification! Take for example one of our Cisco trainers. He’s an MCSE, MCT, a CCNA, CCNP, A+ Certified, UNIX certified computer professional. And that’s not everything! 

We believe, however, that certification is just one factor. We look at what the individual does for a living. We have some experienced full time instructors for our corporate day classes who are consultants to corporations all over the Detroit, Michigan area. We have instructors for our night programs who, during the day, implement the software they teach and work full time for great companies. The same Cisco instructor we referenced earlier runs a global network during the day.  Imagine him working with you in class, bringing his real life experiences into the mix.

Ambition

Our instructors regularly engage in professional development activities and keep current with developments in the IT world. They push us to make Michigan Technology Services a better place for you to learn.  We are continuously improving our training programs as a result of their hard work. Some of our instructors have been recognized by software vendors for their work in ways beyond certification.

Communication Skills

We believe that learning a new technology can be challenging enough without having to decipher the words coming out of the teacher’s mouth. We make sure that the instructor speaks English well. They are all articulate, well spoken people. In fact we are proud to say many of our instructor were born right here in the metro Detroit area.  Just as importantly they can convey technical info in a non techie manner. You’ve probably met the IT guy that knows a ton of technical information but can’t talk in front of a group. He’s probably a great guy – but he won’t be teaching your computer class.  We find techies who know how to communicate.

Patience

They will take the time to make sure you understand the material. They are not here only because we pay them to be here. They are here also because they truly enjoy helping people and seeing them succeed. They are creative and energetic people.

In summary, we pick good people so you have a great experience. Our instructors will tell it like it is – the good qualities of a new software, and the areas the vendors can improve upon.  They’ll highlight the points in the books that are important for the exams so you’ll be able to get certified.  They’ll also highlight the points in the books that are important for the exams but unimportant in the real world (yes, there are a lot of details in some books that just don’t matter as much).   And more importantly they’ll highlight the points in the books that are critical for doing your job better. 

Contact us at Michigan Technology Services for information on Computer training in the Metro Detroit Michigan area. 248-489-0408